In an effort to better serve our customers and ensure proper service during high-volume periods, the following policies regarding store pickup of orders will be implemented beginning June 1, 2020:
- Store pickups will be available on Tuesdays thru Fridays, excluding holidays.
- Due to the volume of orders on Mondays, store pickup will not be available on Mondays. In the event that a Monday is a holiday, store pickup will not be available on the following Tuesday (i.e. Tuesday after Memorial Day or Labor Day).
- All store pickups must be requested before 10:00 AM Central on the day of pickup. Requests made after 10:00 AM Central will not be available until the following business day (excluding Mondays).
- Orders will only be available for store pickup between 2:00 PM and 5:00 PM (local time of the store location). No pickups will be available before 2:00 PM or after 5:00 PM.
- In accordance with our policies regarding COVID-19 to ensure the safety of our staff and our customers, orders will be placed outside of our store at a prearranged location for contact-free pickup.
- All orders must be paid for by credit/debit card prior to pickup.
- Store pickups cannot be placed or scheduled online. Store pickup orders MUST be placed via phone.
If you have any questions regarding our store pickup policies, please feel free to call us at (866)388-0390.